Jill Griffin – Winning Back a Lost Customer

Jill Griffin – Winning Back a Lost Customer

Original price was: $20.00.Current price is: $10.00.

Digital Download: You will receive a download link via your order email

Category: Tags: , ,

Level up your expertise with the Jill Griffin – Winning Back a Lost Customer course—now only Original price was: $20.00.Current price is: $10.00. on GiOlib.com! Join a community of smart learners and access 60,000+ expert-led digital courses across Business and Sales. Save over 80% and master new skills at your own pace.

Winning Back a Lost Customer

By: Jill Griffin

Skill Level: Appropriate for all

Duration: 41m 23s

Released: Mar 23, 2016

Description:

Lost customers are not lost causes. Statistics show that a firm has a higher probability of winning back a lost customer than prospecting a new one. In this course, customer relationship expert Jill Griffin provides a proven roadmap for winning back a lost customer. She proves the only thing worse than losing high-value customers is neglecting to win them back.

Jill shows that customers defect for one of five reasons: (1) intentionally pushed away, (2) unintentionally pushed away, (3) pulled away, (4) bought away, or (5) moved away. She also outlines which of these customers are the easiest to win back—and how to say “sorry” in a way that will resonate.

Topics include:

  • Why winning back customers is crucial
  • How customers say goodbye
  • The five types of lost customers
  • Running a lost customer campaign

Contents:

  • Introduction 1m 16s
  • 1. Winning Customers Back is Critical 15m 15s
  • 2. Customer Win-Back Basics 11m 1s
  • 3. Build Your Win-Back Campaign 12m 31s
  • Conclusion 1m 24s

Author:

Jill Griffin is the author of the business best-seller Customer Loyalty: How to Earn It, How to Keep It, which has appeared in Harvard Business School’s Working Knowledge list and has been translated into six languages; Customer Winback: How to Recapture Lost Customers–And Keep Them Loyal, which earned Soundview Executive Book Summaries’ 30 Best Business Books award; and Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World, which addresses how to build and sustain customer loyalty in the age of near-perfect buyer information. Since 2003, Jill has served on the board of directors of Luby’s/Fuddruckers, Inc. (NYSE: LUB), and helped oversee the restaurant chain’s critical turnaround. Jill speaks and consults with Fortune 500 companies such as Dell, Microsoft, Ford Motor Company, Subaru, Marriott Hotels, Hewlett-Packard, IBM, AMD, Wells Fargo, Western Union, Sprint, and Toyota. She is the recipient of the 2003 Distinguished Alumna Award (received alongside Larry Kellner, then chairman and CEO of Continental Airlines), from the University of South Carolina Moore School of Business, where she earned MBA and bachelor of science degrees, magna cum laude. In 2009, Jill was appointed to the USC Moore School Board of Trustees.

Get Download Jill Griffin – Winning Back a Lost Customer at Forimc.net today!

Salepage:
Archive: https://web.archive.org/web/20160909060116/https://www.lynda.com/Business-Skills-tutorials/Winning-Back-Lost-Customer/386628-2.html

Delivery Method

– After your purchase, you’ll see a View your orders link which goes to the Downloads page. Here, you can download all the files associated with your order.
– Downloads are available once your payment is confirmed, we’ll also send you a download notification email separate from any transaction notification emails you receive from esy[GB].
– Since it is a digital copy, our suggestion is to download and save it to your hard drive. In case the link is broken for any reason, please contact us and we will resend the new download link.
– If you cannot find the download link, please don’t worry about that. We will update and notify you as soon as possible at 8:00 AM – 8:00 PM (UTC+8).

Thank You For Shopping With Us!

Master Jill Griffin – Winning Back a Lost Customer and accelerate your growth with GiOlib.com! For a limited time, enjoy premium digital learning with these exclusive benefits:

  • Lifetime Access: Your library never expires.

  • 80% Savings: Exceptional quality without the premium price tag.

  • Instant Start: Download and learn the moment you buy.

  • Total Security: Safe payments and device-agnostic viewing.

Related products

Placeholder

Business and Sales

Reliable Income – Adam Hudson

Original price was: $1,997.00.Current price is: $172.00.
Add to cart
Placeholder

Business and Sales

The One Percent [September 2019] – Ryan Moran

$45.00
Add to cart
Millionaire Mafia Instagram Mastery 3.0 – Ben Oberg

Business and Sales

Millionaire Mafia Instagram Mastery 3.0 – Ben Oberg

Original price was: $997.00.Current price is: $123.00.
Add to cart
"10 Best" Diamond Aloha Activations, Discourses and Transmissions - Jacqueline Joy

Business and Sales

“10 Best” Diamond Aloha Activations, Discourses and Transmissions – Jacqueline Joy

Original price was: $528.00.Current price is: $83.00.
Add to cart
Grow with Quizzes - Chanti Zak

Business and Sales

Grow with Quizzes – Chanti Zak

Original price was: $1,497.00.Current price is: $193.00.
Add to cart
Grow Your Blog Fast - Brian Dean

Business and Sales

Grow Your Blog Fast – Brian Dean

Original price was: $2,997.00.Current price is: $143.00.
Add to cart
...and Forgive Them Their Debts - Michael Hudson

Business and Sales

…and Forgive Them Their Debts – Michael Hudson

$37.00
Add to cart
CLICKBANK Commission Jumpstart - Ross Minchev

Business and Sales

CLICKBANK Commission Jumpstart – Ross Minchev

Original price was: $299.00.Current price is: $48.00.
Add to cart
Placeholder
Jill Griffin – Winning Back a Lost Customer