Lambers Fisher – Multicultural Awareness & Diversity: Powerful Strategies to Advance Client Rapport & Cultural Competence

Outline

Cultural Competencies in Mental HealthCultural Competencies in Mental Health

• Client-centered approach to cultural competenceClient-centered approach to cultural competence
• Trends in cultural identity developmentTrends in cultural identity development
• Acknowledge cultural differences: terms of reference, racism and stereotypesAcknowledge cultural differences: terms of reference, racism and stereotypes
• Improve client rapport Improve client rapport
  • Make cultural connectionsMake cultural connections
  • Acquire knowledge & skillsAcquire knowledge & skills
  • View behavior within a cultural contextView behavior within a cultural context
• Exercise:Exercise: Cultural Self-Assessment Cultural Self-Assessment

Ethics & the DSM-5®: Guidelines for the Integration of Cultural CompetenciesEthics & the DSM-5®: Guidelines for the Integration of Cultural Competencies

• Cross-cultural variations in presentationsCross-cultural variations in presentations
• Cultural genogramsCultural genograms
• Assessments and diagnostic protocolsAssessments and diagnostic protocols
• DSM-5® Cultural FormulationDSM-5® Cultural Formulation
• Ethical standards for culturally competent practice Ethical standards for culturally competent practice
  • Cultural perspectives on therapeutic authorityCultural perspectives on therapeutic authority
  • Referring without abandoningReferring without abandoning
  • Effective self-disclosureEffective self-disclosure
  • Advocacy and social justiceAdvocacy and social justice
• Exercise:Exercise: Cultural Formulation Interview Cultural Formulation Interview

Overcome Dilemmas in PracticeOvercome Dilemmas in Practice

• Working with limited English proficiency and bi/multilingual clientsWorking with limited English proficiency and bi/multilingual clients
• When to use an interpreterWhen to use an interpreter
• Strategies for working with cultural transference and counter transferenceStrategies for working with cultural transference and counter transference
• Avoiding and addressing unintentional cultural offenses toward clientsAvoiding and addressing unintentional cultural offenses toward clients
• Empathizing with victims as well as accused perpetrators of social injusticeEmpathizing with victims as well as accused perpetrators of social injustice

Interventions & Strategies for Specific PopulationsInterventions & Strategies for Specific Populations

• Understand client experiences of sexual identity and gender fluidityUnderstand client experiences of sexual identity and gender fluidity
• Strategies for supporting clients when therapist’s and client’s religious beliefs conflictStrategies for supporting clients when therapist’s and client’s religious beliefs conflict
• Methods for building rapport with clients with various disabilitiesMethods for building rapport with clients with various disabilities
• Adapting therapeutic style to client’s cultural presentationAdapting therapeutic style to client’s cultural presentation
• Case Examples:Case Examples: Cultural experiences therapists often misunderstand Cultural experiences therapists often misunderstand

Overcome Limitations of the Research & Potential RisksOvercome Limitations of the Research & Potential Risks

• Limited empirical modelsLimited empirical models
• Lack of professional awareness & confidenceLack of professional awareness & confidence
• Changing cultural values, needs & expressionsChanging cultural values, needs & expressions
• Incomplete scope: clients, counselors, supervisors, colleagues & communityIncomplete scope: clients, counselors, supervisors, colleagues & community