Messaging – ConversionXL, Maya Shah-Ceccotti

But how do you translate those strategic positioning decisions into messaging that resonates with other humans, specifically the ones you want in your pipeline? Look up “how to develop product messaging” today and you’ll find thousands of frameworks but little in-depth guidance. Yet messaging in context of your customer’s human experience is how they will come to trust and buy from you. I hope this course will give you the in-depth knowledge and step-by-step guidance to confidently develop relevant, credible and engaging messaging that gets better-fit customers through your pipeline, faster.

• “Positioning & messaging” are often lumped together as an amorphous product marketing capability, but true capability lies in the differences: Understand positioning v. messaging v. copy, cadences of development, and the inputs and outputs of each. Walk away knowing specifically what info you will need, and what info you will produce, in your messaging journey.
• There are various types of messaging layers that are each more or less effective given certain circumstances. And everyone has an opinion! Learn about product, solution, and vertical messaging. Learn how to decide what type to apply based on what variables.
• See firsthand the anatomy of a messaging sprint. Understand how to architect messaging by what influences a human in your target market. Understand how to leverage tools like value propositions, benefit/value pairings and customer journeys. Walk away with the confidence to plan and run your own sprint!
• Now you’ve got the strategy. But what is messaging, really? A document? A deck? A one-sheet? Learn how to create and validate a messaging canvas, adapt messaging by segmentation lenses, and when and how to update it. Walk away knowing what messaging deliverables you’ll produce and why.
• Now learn how to apply and measure. Understand how and why to enable your sales and success teams… because your messaging is only as good as the stakeholder who knows the least about it. Learn how to measure messaging impact against revenue.

This course is essential for you if…

• You want to confidently and intentionally architect your B2B product messaging.
• You want to create relevant and trustworthy messaging that matters to your human customers.
• You feel like you are blindly putting pen to paper. There are better ways to develop messaging! You want a holistic and methodical approach.

This course is NOT for you if…

• You don’t yet have a solid understanding of your customers and your product value. Get this first!
• You want to work in isolation. Messaging development requires inputs from executives, product, marketing, sales, success and more. Messaging impact requires evangelizing and enabling the entire organization. This isn’t a job for someone who doesn’t want a high-visibility challenge.
• You have no desire to lead and improve. Messaging is the ultimate representation of what your company stands for, what you promise and how you deliver. Talk about high value, high visibility. It requires resilient and open-minded leadership.

Your course curriculum